In​‍​‌‍​‍‌​‍​‌‍​‍‌ the current experience economy, the quality of the customer relationship is by far the most important factor that determines business success. The companies are no longer just selling products or services; what they offer is end-to-end interactions. https://itcourselearnerforeduss.wordpress.com/2025/12/22/why-salesforce-is-the-engine-of-modern-digital-transformation/